Browse our most frequently asked questions list below to learn everything you need to know!

We appreciate the opportunity to serve you, and your satisfaction is our top priority. If you do encounter any problems, please contact us immediately at

317- 401- 5271

Your privacy is important to us. Your personal information will, under no circumstance, ever be sold or otherwise distributed.

Everything! Our units are a perfect addition to any party, event, or celebration. You can find one of our vast selection of bouncers, water slides, and interactive units at occasions including but not limited to: birthday parties, church festivals, charity events, corporate events, company picnics, school field days, grand openings, family reunions, Vacation Bible Schools, summer camps, and much more!

Prices are quoted for one day event.  If you desire to use rental items for a longer period, please call our office for a longer terms rate. All charges are for time out, whether used or not.

Our inflatables can be set up on grass, cement, concrete, asphalt, or even indoors with a different anchoring system available for every possible combination. When placing your reservation, please let us know on what type of terrain your rental will be installed. Inflatables that are setup on grass are anchored with long steel stakes, while inflatables that are setup on other surfaces or indoors are anchored with sandbags.

Rental fees do not include sales tax of 7%.

Yes, delivery fee depends on your location.

 Yes. All orders require a deposit of $50 will be taken by a credit card. This deposit is deducted from your balance- which is due at the time of delivery, and prior to the equipment being set up and a signed rental agreement is required to officially reserve rental items.

If you need to cancel your reservation, the following applies: Cancellations made 10 days prior to the event will incur a $50 fee for orders under $500 and a per-unit fee for orders over $500.

We reserve the right to cancel any order if harsh weather does not allow for set up, or will cause harm to any rented equipment, as well persons or property. In this rare event your deposit will be refunded in full.

 We ask that you have alternative plans in case of inclement weather.

Bouncers cannot be used if there are winds of 20 mph or more and cannot be used in the rain. It would not be safe for your children. If the weather looks like it will be unsafe prior to delivery, we will call you and discuss whether we should cancel the rental and reschedule your event.

If we set up the unit, and the weather later turns inclement (rain or higher winds), we will pick up the unit according to schedule , however, in this event

NO REFUND will be given.

Allow a minimum of 2 feet around the perimeter of the tent for set up. That means if you order a 20×20 size tent the area you need to have for proper installation should be 23×23.

No, but you can add sidewalls for an extra fee.

Set up and breakdown are included in every tent rental. We do not set up tables and chairs unless requested and there is a fee.

Please refer and follow the instructions and guidelines listed on your rental contract and on the unit itself. Our inflatables are all safety-rated and exceed industry safety standards. This means that they are built with safety in mind, using the latest in high-security designs and fire-retardant materials.

All inflatables and equipment are cleaned, disinfected, and serviced after each rental. We want you to be comfortable in knowing that you are providing your family and guests with fresh and hygienic rental products.

We expect to receive our inflatables back in a fairly clean condition. To make sure that there will only be a reasonable amount of cleaning done by our staff.

Candy wrappers, balloons, balls, cake are just some of the items found in units which will result in a cleaning fee of $25 and up.

Depending on which unit you rent, the space will vary. Click on the unit you would like to rent to see the dimensions. We will also discuss this with you prior to your rental.

The area should be flat, free of debris, rocks, and trees. If you have an in-ground sprinkler system, please make. sure, the timer is not set to go on. We prefer to set up on grass, but any other surface please let us know and we can

We pride ourselves on our punctuality. We will always deliver our units on time or early.

Reserving an inflatable is quick and easy! You can call us at 317-401-5271 to speak with an ASAP Party Rentals representative, send us a message, or complete the process online through our website. We’re here to make booking hassle-free for you!

Our standard rates are per day rentals. However, we are flexible and can allow you to keep the unit for shorter/longer periods if needed.  Please contact us for additional information

We accept payments via cash, card, or Zelle. A deposit will be charged to your credit card at the time of reservation, and the remaining balance is due upon delivery. (Your initial deposit will be deducted from the total amount.

We cannot guarantee that the inflatable will not affect your lawn. In most cases, it will only temporarily flatten the grass, which should recover in a few days.

Yes. We carry a general liability insurance policy. Please note that all individuals and/or companies that rent from us are required to sign a rental agreement prior to setting up the equipment. We cannot set up the inflatables until the rental agreement has been signed.

 

What type of power is required for an inflatable?

You must contact the park/forest preserve, in advance, to let them know that you would like to have an inflatable present. Many parks/forest preserves require a permit to have an inflatable set up and can take as many as 10 days to process. If a 120v outlet is not available, you will need a generator.

Our units are staked into the ground for stability and safety. Therefore, the renter is responsible for having all utilities located prior to their party.

The first thing we like to tell people is… “Measure.”  Make sure you know where you want your inflatable, tent rental, and make sure there is enough room. Also, make sure your outside plug is working. That means… plug something in and tests it! We need electricity within 50 feet minimum. The second thing is, mow your lawn the day before, not the same day or the morning of set up. It will help keep the inflatable clean for your kids’ enjoyment. Also, if you have a dog, please clean the yard of any waste before we come. It will help to keep odors away while your kids are jumping and will prevent any soiling of our unit(s). If you have a waterslide rental, don’t water your lawn for a few days before your party. Waterslides use a lot of water, and if your grass needs it, it will absorb it a lot better if it is dry.

  1. Always have adult supervision when children are in or around the unit.
  2. Children must remove their shoes prior to entering the unit.
  3. Riders must remove loose or sharp objects including glasses and dangling jewelry.
  4. Keep the number of children in the unit at or below 1000 ponds.
  5. No roughhousing, horseplay or flips should be tolerated.
  6. Absolutely NO gum, food, drinks, cand y, silly string, play sand, glitter, soap, oil, in the unit. These items, especially silly string, are very harmful to the vinyl. Violation of this rule can result in additional charges for cleaning.
  7. Keep smaller children out of the unit when older children are jumping. Allow a separate time for just the small children to participate and enjoy the fun
  8. Do not move the unit from the set-up location for any reason.
  9. Do not use near water or when fireworks are being used or will be used.
  10. If the unit shifts during your rental period, have the riders exit the inflatable and push/pull it back into place on the tarp.
    Have the FUN!!

If winds exceed 20 m.p.h. deflate the moonwalk unit, it is safe.

 

Absolutely! These guys work hard spending their weekends setting up and taking down the equipment. If the delivery person does a good job, let him know

Still have questions?

Feel free to use our Contact Form to reach out to us anytime.